Health Information Privacy Practices

How is Patient Privacy Protected?

As the healthcare providers providing online medical services through TreatMD (the “Healthcare Providers”, “us”, “we”, “our”), we understand that information about you and your health is personal. Because of this, we strive to maintain the confidentiality of your health information. We continuously seek to safeguard that information through administrative, physical and technical means, and otherwise abide by applicable federal and state guidelines.

How do we use and disclose health information?

We use and disclose your health information for the normal business activities that the law sees as falling in the categories of treatment, payment and health care operations. Below we provide examples of those activities, although not every use or disclosure falling within each category is listed:

Treatment – We keep a record of the health information you provide us. This record may include your test results, diagnoses, medications, your response to medications or other therapies, and information we learn about your medical condition through the online services. We may disclose this information so that other doctors, nurses, and entities such as laboratories can meet your healthcare needs.

Payment – We document the services and supplies you receive when we are providing care to you so that you, your insurance company or another third party can pay us. We may tell your health plan about upcoming treatment or services that require prior approval by your health plan.

Health Care Operations – Health information is used to improve the services we provide, to train staff and students, for business management, quality improvement, and for customer service. For example, we may use your health information to review our treatment and services and to evaluate the performance of our staff in caring for you.
We may also use your health information to:

We may also use or disclose your personal or health information for the following operational purposes.
For example, we may:

You may tell us that you do not want us to use or disclose your information for these two activities. All other uses and disclosures, not previously described, may only be done with your written authorization. For example, we need your authorization before we disclose your psychotherapy notes. We will also obtain your authorization before we use or disclose your health information for marketing purposes or before we would sell your information. You may revoke your authorization at any time; however, this will not affect prior uses and disclosures.
In some cases state law may require that we apply extra protections to some of your health information.

What are the Healthcare Provider’s Responsibilities?

We reserve the right to change privacy practices, and make the new practices effective for all the information we maintain. Revised notices will be posted on the TreatMD website.

Do you have any Federal Rights?

What if I have a Complaint?

If you believe that your privacy has been violated, you may file a complaint with us or with the Secretary of Health and Human Services in Washington, D.C. We will not retaliate or penalize you for filing a complaint with the facility or the Secretary.

To file a complaint with us or receive more information contact:

 

Phone: (866) 288-4990
Email: support@TreatMD.com
Address: 20807 Biscayne Blvd Suite 304 Aventura FL 33009

 

To file a complaint with the Secretary of Health and Human Services write to 200 Independence Ave., S.E., Washington, D.C. 20201 or call 1-877-696-6775.

Who Will Follow This Notice?

This Notice describes the healthcare practices of:

Your personal care providers may have different policies or Notices regarding their use and disclosure of your health information created in their offices.

Need more information?